Using a web-based freight forwarding platform eliminates the headache of outdated information and poor visibility, not to mention dozens of other inefficiencies. Find out more about its benefits today.
Freight forwarders are an integral part of the global supply chain and are amid a fight-or-flight response to changing digital standards. According to Patrick Burnson of Logistics Management, traditional freight forwarders were ill-equipped to handle the rise of digital freight forwarding. The digitalisation of the industry amounts to increased freight-forwarding services from non-traditional companies. Robotic process automation is moving the back-office processes from in-person tasks and putting more of the process in the hands of shippers and carriers. It all threatens to render freight forwarders useless and ineffective. However, those that recognise the limits of traditional processes and potential of advanced capabilities can position their organisations to offer a competitive tool, such as a web-based freight forwarding platform.
What Are the Challenges of Traditional Freight Forwarding?
The challenges of traditional freight forwarding mirror the challenges of traditional supply chain management. Traditional freight forwarding includes numerous inefficiencies. Workers must process orders manually. They must contact each carrier to obtain a freight quote, consider multi-modal shipping options and conduct more calculations than a middle-school math exam to simply decide on a carrier and path. Even the fastest of workers will hit a wall when carriers or port managers are incapable of responding immediately.
As the day progresses, the cost of freight forwarding may increase, and what looks great right now might be more expensive than another carrier with a smaller footprint. That’s where a web-based freight forwarding platform can prove valuable.
Web-Based Freight Forwarding Is the Digitalization of Global Trade
E-commerce transformed the global supply chain, despite the growth of emerging markets that were already undermining the efficiency of freight forwarders. Meanwhile, global carriers have implemented general rate increases (GRI) and upped their standards for shipping, says Supply Chain 24/7. The result is the same. Freight forwarders must navigate higher rates and complexities, which are passed along in the form of higher rates for shippers. Supply chain organisations needed an alternative to reduce costs, and while some freight forwarders failed to meet the challenge, others turned to technology to add value. Technology-driven freight forwarding is the digitalization of global trade, and the same trends apply to every supply chain organization on the planet.
Benefits of Using a Web-Based Freight Forwarding Platform
Using a web-based freight forwarding platform immediately eliminates the hassle of back-office and repetitive processes regardless of location and time. Consider these top benefits of using a web-based system:
- Reduced delays in bidding on and tendering freight at ports and through international borders.
- Decreased costs of freight forwarding, including lower labour costs for the freight forwarder.
- Ability to gain real-time visibility into costs relating to specific destinations, origins, ports, bills of lading, and more.
- Increased traceability of a shipment and its contents, a critical function for consolidated shipments.
- Lower cost compared to upgrading legacy modules or investing in new technology.
- Big data analytics to under freight forwarding costs, giving shippers and carriers more information to make informed decisions.
- Better management of freight claims.
- Integration with e-commerce platforms to ensure accurate shipping costs for global consumers, reports Toby Edwards via the Journal of Commerce.
Put the Power of the Cloud and Real-Time Data in Freight Forwarding to Work Now
In the age of e-commerce and global trade changes, handling all shipping processes in-house is impractical. Furthermore, working with a traditional freight forwarder, while beneficial to your in-house team, will contribute to higher costs. Instead of waiting for your business to succumb to the inefficiencies of traditional, manual process-using freight forwarders, leverage the capabilities of a web-based freight forwarding platform. It gives you the control and visibility you need, as well as access to freight forwarding, without the hassle of navigating a traditional freight forwarding relationship. Explore the diverse functions and increased ease of use of a web-based freight forwarding platform by requesting a Shypple demo online today.